The car was not in good condition and I was not informed to update the rental contract
Nadine Katter
United States
Reviewed: Sat, Jan 20, 2024
About Budget:8.0/10
The brakes were not in good condition, the car kept shaking when we would press the brakes. The key fob battery stopped working and the car wouldn't lock. I was not informed to renew the contract after completion of a month and so had some issues when I tried to call to extend the rental for 4 days. I ended driving 4 hours to the nearest budget to drop off the car because of this.
About QEEQ:8.0/10
When I contacted qeeq to extend my car rental they just sent me to budget and did not help
“Best price I could find online, car in good condition, Budget experience could be better”
About Budget:9.0/10
Car was not cleaned properly prior to rental, particularly from outside. Their was a dent on the front left with bumper coming lose and it was not noted in the rental documents - I had to ask the security guy to ensure it was added and he later did
“Budget rent time start at the counter , other companies the rent time start leaving the gate .”
About Budget:8.3/10
Budget informed me that my insurance do not cover road side Assistance and towing is not covered also so window,mirror and Tires are not covered also many other coverage are not included and they asked me to sign
First we got a smaller car than ordered. After complaint we got eve bigger. The charging spot didn't work on rhis car, but they gave us new one. Third time was The Charm :)
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The car was not in good condition and I was not informed to update the rental contract
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