Never felt so bullied and pressured into insurance by counter staff at airport by Goldcar

Both staff worked in tandem to make me feel our purchase with easycars was wrong and choice of vehicle a joke. They tried to bully us into a diesel car to save fuel - we only paid 7€ in petrol in a week. We had purchased inadequate insurance with yourselves through our booking and might as well tear it up and pay another 178€. Our choice of car was unavailable when we arrived and the response was we were stupid for thinking we would get the vehicle we wanted. was told over 80% of cars come back damage and we weren’t covered with our choice. They informed us that We would have to pay at least 2000€ for anything damaged. The particular young lad would be wise to sharpen his act before a customer gets truly offended by him. a disgrace to the company who I have dealt with many times. This is actually my first review after 42 years, that’s how angry I was with the service. He Even wrote all I’ve my paperwork “no insurance” trying to force through his bonus payment I assume. As it was the car was returned in perfect condition with only 45 miles added as I explained we had little use for it apart from driving to villa. Will never use again

Everything was fine with booking and even passed on the additional savings with no hidden agenda