Smooth and good value

A small scratch cost me over 2600 AUD from the damage deposit, and a month later, there is still no detailed invoice. Emails remain unanswered.

The service attitude was satisfactory, no lines.

Customer service was excellent. Especially at drop off.

It was a brand new car which had done 18 kms Amazing ride enjoy a lot

Employees of aero drive were helpful and polite. Everything went pretty smoothly. Except that the car I had had a low pressure type and the key battery was to be replace but I was not told and had a lot of hassle trying to start the car before I could unlock the door for the passengers

The clause in the terms and condition mentions if you are late for pick up could cause us to miss our pick up. And we tried calling and was asked to cancel and rebook and we end up booking at a higher price. The details could be made clearer e.g. indicating we can be given an hour of buffer etc.