we booked a convertible to be collected from the airport, however we was unable to fit all the suitcases in a car, went back in and spoke to a member of staff a gentleman sorted out a suitable vehicle that was more then above the expectations . we have used AVIS in LA company has really great staff.
About QEEQ:10.0/10
perfect no problems couldn't think of anything i would change
“Avis need be clear what a “ preferred customer “ is”
About AVIS:8.0/10
Misleading pick up information. As I’d prepaid and given all pre booking information to Avis it states go to the desk marked pre booked give your card and license and pick up your keys not waiting. This not true. At the desk there’s a queue and they ask if anyone is a preferred customer, I said I was but they said not and get back in the queue which then took me about 25 mins
After 2 days of hiring car, “change engine oil soon” light started flashing and next day “ change of engine oil required” message started flashing, went to 3 different Avis outlets in Orlando and 1 in Fort Lauderdale, none of them had cars and didn’t helped either, was told to go to airport.
Went to FLL, airport and had to change the car with robotic service, no apologies nothing at the counter. Disappointed.
Car exceeded expectations in size. Was spacious even with 4 adults and 4 cases.
Was the easiest collection and return we ever had. And we’ve used many. No strong arm sales pitch just pick up and go.
About QEEQ:10.0/10
I was a little worried about using QEEQ but gave it a go. Price was very little difference once I signed up. Now I have future benefits should really show.
Easy to use.
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Great Experience again
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