Disappointed with the car booking company, very pleased with QEEQ and the help they've provided

A.Sofron

Italy

Reviewed: Tue, May 28, 2024

About Budget: 6.0 /10

I was shocked to see that I was charged for a dent on the car's door that was not there upon return. I used Budget before but never thought I have to take pictures / video of the car after I park just so I have proof that I returned it in the same condition it was when picked up. This is the last time I will book a car from Budget.

About QEEQ: 10.0 /10

Qeeq was really helpful in gathering the documents which the company never provided so I can file an insurance claim.

Reply by Qeeq:
Thank you for your review of QEEQ. We sincerely apologize for the negative experience you had. Our customer service team is currently investigating your case and will keep you updated with any progress. We appreciate your patience and understanding. We value your feedback and hope to have the opportunity to serve you better in the future.

Compact | Volkswagen T-cross or similar

2-day rental

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