The road scenery in Ireland is breathtaking, especially the west coast routes which are highly recom

Anna Jim

Ireland

Reviewed: Wed, Jul 20, 2016

About Hertz: 2.0 /10

We were three adults and two children traveling from Dublin to Tralee to visit friends. Since we had a lot of luggage and there aren't many options for different drop-off locations in Ireland, we rented a BMW 5 Series hoping for a slightly larger trunk. However, we were given a BMW 3 Series instead. When we brought this up at the counter, the staff gave a haughty response, claiming it was the same series. After we objected, they then said the original rental was a manual 5 Series and the provided car was an automatic 3 Series, so it was fine (but in reality, our order was for an automatic 5 Series). Seeing that I was about to call the rental company in China, they offered a small discount as there were no other cars of the same grade available, which wasted over an hour of our time. We had to place a small carry-on suitcase in the cabin since it couldn't fit in the trunk, forcing one of the children to put their legs on the suitcase during the trip. The management and service level are quite disappointing!

About QEEQ: 10.0 /10

1 days rental

Relevant Reviews on Hertz Dublin Airport

Christine Duncan

Ireland

1 days rental

Reviewed: Thu, Jul 18, 2019

“Northern Ireland, Entire Ireland”

About Hertz: 10.0 /10

Good service, no forced insurance sales

Monroe Henley

Ireland

1 days rental

Reviewed: Tue, Dec 31, 2019

“Drove around Ireland; the total trip was about 4000 kilometers. Overall, it was quite good. The road”

About Hertz: 6.0 /10

I don't know why the rental price I was given didn't match my reservation and was three times higher. My original reservation was for 240 euros, but they quoted me over 670 euros twice. Finally, their manager came over and identified the problem, and they kept apologizing. They also tried to upsell us during the process. When returning the car, the same thing happened. They gave me a bill for 670 euros. What on earth! Are they crazy? The poor economy doesn't justify this. Passat, Passat.

Edward Francis

Ireland

1 days rental

Reviewed: Tue, Dec 31, 2019

“Completed a Tour Around Ireland, Covering 4000 km, Overall Good; Roads in Northern Ireland are More”

About Hertz: 6.0 /10

For some reason, the rental price I was given was three times higher than what I had booked. I had initially booked for a bit over 240 euros, but they quoted me over 670 euros. After confirming twice, they still insisted there was no issue. It wasn't until their manager intervened that they found the mistake and apologized. They also tried to upsell me to a higher category vehicle. The same issue occurred when returning the car; they gave me a bill for 670 euros. What the hell! Are they out of their minds? Just because the economy is bad doesn't mean they can do this. Passat, Passat.

Lester Melville

Ireland

1 days rental

Reviewed: Wed, Apr 11, 2018

About Hertz: 6.0 /10

The car I received had 90,000 kilometers on it. It was too old and didn't live up to the Hertz brand. I chose Hertz because their cars are usually new, typically with only about 10,000 kilometers. Additionally, the vehicle's features were poor, and the manual sunroof was extremely inconvenient. They also required me to pay a 2000 Euro deposit.

Ireland

5 day rental

Medium SUV | Skoda Kodiaq or similar

Reviewed: Wed, Feb 28, 2024

About Hertz: 7.0 /10

1. The car provided was smaller than originally booked. 2. There was a small problem with the rental car, so we drove back the next morning to change the car, and the car we changed was more in line with the original reservation, but it was an older car. 3.Returning the car is very fast.

About QEEQ: 10.0 /10

The road scenery in Ireland is breathtaking, especially the west coast routes which are highly recom

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