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Search for ACE Car Hire in Bordeaux

Everything went well and the pick-up/return process was quick, easy and honest

Reviewed: Fri, May 17, 2019
About ACE: 9.0 /10
Nice, easy process, polite staff, clean car
About QEEQ: 10.0 /10
Easy to book, without any problems
Mini | Fiat 500 or similar

Relevant Reviews on ACE Bordeaux-Merignac Airport

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Compact | Opel Astra or similar
Reviewed: Mon, Aug 19, 2019
“Poor service when things do not go to plan”
About ACE: 6.0 /10
Ace is an American company which has no presence at Bordeaux airport. You pick up the cars from Goldcar and the queue for the desk is huge because it is not big enough for the amount of customers. I had terrible customer service between Ace and Goldcar when my daughter was taken into hospital and I could not return the car because their process and systems are not aligned. I would not recommend using them

M.Houlton

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Economy | Volkswagen Polo or similar
Reviewed: Fri, Jul 12, 2019
“Very expensive”
About ACE: 7.3 /10
Did not get the car I originally booked and ended up paying a lot more than expected!!

M.Matthews

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Compact | Opel Astra or similar
Reviewed: Sat, Jun 1, 2019
“Admin heavy”
About ACE: 7.0 /10
Pick up takes too bloody long!!!!!! Too lo g winded process.
About QEEQ: 8.0 /10
Could have mentioned at time of booking that Ace is at the Goldcar desk

S.Clee

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Economy | Volkswagen Polo or similar
Reviewed: Thu, May 16, 2019
“I would not use this company again”
About ACE: 6.0 /10
Not use again simply because on picking car up, we were told that we were not covered for anything on car unless we paid €188 for their insurance. I had paid extra when booking the car for initially for coverage. They told me at counter it doesn’t count and we would be charged for anything wrong on return of car. We opted not to take it but puts an amount of anxiety on you during by whole holiday.
About QEEQ: 8.0 /10

s.west

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Mini | Opel Adam or similar
Reviewed: Thu, May 9, 2019
“Getting better but can go from good to great with a few adjustments - i I would become loyal then!”
About ACE: 9.0 /10
The collection desk was much improved from the previous occasions and there was not too much up selling and threatening by hard selling the extra insurance for damages. I have already bought my own annual insurance for this at a fraction of the price charged by Easy cars and others. The car was ready but a bit frustrated that I had to get marks added that were not shown - makes me suspicious. Also marks of the inside was 'not included' which didnt sound right . The gent at the handover was top class and very helpful - a credit.
About QEEQ: 10.0 /10
Didnt use

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From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 4897893094
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Service Code#4897893094

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