Excellent overall except for the lady at the counter for which the score is zero
United States
Reviewed: Sat, May 18, 2019
About Budget:8.0/10
The lady forcefully charged the one way fee to my card when it was paid for. Upon showing her she refused to reverse it and then after a lot of persuasion convereted the amount into a deposit. She also insisted that i by an insurance and told me that the insurance that I had pre purchased was of no use.
I think overall except the lady at the counter the experience was excellent
About QEEQ:10.0/10
it was easy and quick, the price drop did not work for me since there was no price drop on what I had booked. Loved the platform
Hire a Rav 4 for a ford which was okay but when driving the vehicle I had a issue where the car would shack I had to change the vehicle mid point of my hire
Car was a bit dirty, but otherwise fine. Location difficult to find, confusing signage in the parking garage. Service was good.
About QEEQ:8.0/10
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Customer Service
Excellent overall except for the lady at the counter for which the score is zero
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