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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 9810907330
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 9810907330
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Reviewed: Sat, Oct 17, 2015
About AVIS: 4.0 /10
1. We specifically booked a Ford Mustang Convertible for our self-drive trip in the US, but the store said they didn't have a Mustang and only offered a Beetle. Not sure if it qualifies as the 'same group car,' but it was disappointing compared to our expectations and seeing Mustangs everywhere on the street. If the rental company doesn't actually have or has very few of the advertised models, they shouldn't use them as 'same group car' representatives as it feels misleading. 2. The store's operating hours vary between weekdays and weekends, leading to additional rental charges. For example, if you rent from 8:30 AM Wednesday to 8:30 AM Sunday, and the store opens at 9:00 AM, you'll be charged an extra hour's rental, which is $74 per hour, while a whole day's rental is only $97. This is unreasonable, but disputes are ineffective. Moreover, if you want to change the return time to, say, 8:30 AM Monday, hourly charges still apply, plus an additional day’s rental. The policies are inflexible. 3. The staff's explanation was rather stiff, and I didn't even hear an apology like 'sorry.' All I got was a 'You can try another store if you like' attitude. It felt worse than even budget rental companies like Dollar.
About QEEQ: 8.0 /10

Relevant Reviews on AVIS Howard Street California

Atwood Walsh

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Reviewed: Sat, Jun 13, 2020
About AVIS: 6.0 /10
I booked through Zuzuche, but the deposit wasn't processed promptly after returning the car. I didn't get my refund. I recommend booking directly with Avis.

Phoenix Barnard

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Reviewed: Mon, Jul 27, 2020
About AVIS: 2.0 /10
Poor attitude

Venus Wells

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Reviewed: Mon, Jul 27, 2020
About AVIS: 2.0 /10
Very poor attitude

Truman Colclough

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Reviewed: Sun, Feb 25, 2018
“San Francisco to Los Angeles”
About AVIS: 6.0 /10
Waited over an hour for the car due to unavailability.

Colby

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Reviewed: Fri, Mar 21, 2014
About AVIS: 10.0 /10
The company's service is good, but the final charges were unclear. We were not sure why additional fees were added.
About QEEQ: 10.0 /10

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