Daihatsu Perodua instead of Hyundai Getz. Car in a really poor condition. I would like to add pictures but I can't don't know why.
Noisy, no screenwash, wipers in bad state. Full to full - forget it. Good thing you don't have to worry about returning a car as you will never return it in worse condition than you took it and no one bothers to check it when returning. You can feel like real fijian in your dirty, noisy car - indigenous will even try to stop you thinking that it's one of them. One more good thing - working air conditioning!!!
Even if paid full price before rental at the desk had to pay additional costs which were not mentioned previously - stamp duty + something else.
They provided a Mitsubishi Jeep with several issues: a long wait time, the car was dirty, it had exterior damage, there were a few tires inside the car, and the fuel tank was empty.
After negotiating, we had to drive the given car to the hotel first, then they brought another car of the same type from our order to the hotel for exchange.
This car rental experience was very unpleasant.
No shuttle or Euro Staff at the airport to pick us up from the airport to the rental location. Did not Fiji local sim so it took a while to get that sorted. Once, I got there, the car was not ready for pick up. They said 7 mins but it took 30-60 mins to get the car.
“Avoid Europcar fiji at all costs.
The lady at the budget desk at Nadi airport was very helpful.”
About Europcar:3.0/10
Euro car isn’t at the airport. And doesn’t have a service desk. Attendant got annoyed when we called to request the car. Then double charged us on pick up.
Wasn’t at the offsite address at drop off. And instructed us to leave vehicle at the airport carpark with the keys in it.
After sending pictures to agency. For confirmation about receipt of undamaged vehicle Still no response. And no refund for deposit of $800 fjd.
We hire exclusively thru europcar. Both personally and professionally. Untill now
Car stank. And wasn’t clean. ( I believe was an overflow car)
About QEEQ:9.0/10
Not really QEEQ fault. But wasn’t the best experience not being able to amend the booking without Calling. Just a small
Gripe
We rented Medium SUV "Jeep Compass" 4 Doors or similar, the car is very old, the left and right rear mirror controller is bad, can not be controlled, the car is not clean, the car has many damage, the brakes are also Unsafe, less than 15 minutes from the airport to the hotel, the vehicle is very dangerous, immediately return to the airport to change the car, the car rental company is very unsafe for vehicle maintenance, very poor,,when I return the car at 05:30am，the counter is no staff on duty!!
About QEEQ:10.0/10
Price good,,Everything was good
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