I’m local and showed my own insurance information but the clerk charged me for insurance. I brought my own Sunpass transponder but the clerk charged me $5 daily for “activation fees”. The shuttle took almost 40 minutes to pick us up from the airport. The rental car office facility is literally a shak at a repair shop.
“Weird company policy for mandatory insurance of 300000, though I have insurance. I had to pay extra.”
About RIGHT CARS:6.0/10
Sun pass is not a necessity in Fort Lauderdale, we could have managed without sun pass or could have used our own. But the agent didn’t agree to use our own, and informed that without sun pass we cannot take any highway in FL, that’s a lie.
“I was a bit nervous renting a car in the US + incidental $$$”
About RIGHT CARS:10.0/10
Like: The shuttle came quickly and was a short trip to the pickup. I was up sold on the insurance although I had already purchased the full package, but they reduced my deposit from $2K to $500 for the economy car. Toll costs were explained well. Return was super easy and I was happy to see NO incidentals on my CC and deposit refunded in full when I got home! Dislike: I thought the insurance up sell was confusing bc I had already purchased a full package.
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The car wheels were shaking a lot, the car smelled like crap, the staff Was rude
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View more >Dislike: I thought the insurance up sell was confusing bc I had already purchased a full package.