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From Chile
+56-226665927
From Colombia
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From Malaysia
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From Mexico
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+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 6368573180
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 6368573180
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Reviewed: Tue, Oct 13, 2015
About Europcar: 4.0 /10
I couldn't get the car because my driver's license was stolen. While it's understandable, it felt a bit inflexible, especially since we had notarized translations of our licenses in both Chinese and English.

Relevant Reviews on Europcar Heidelberg

Hogan Vogt

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Reviewed: Sat, Jul 25, 2020
About Europcar: 2.0 /10
The car was not checked; it had a fault and the coolant leaked.
About QEEQ: 10.0 /10

Franklin Raphael

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Reviewed: Mon, Dec 24, 2018
About Europcar: 4.0 /10
Booked a Category C car, but ended up with an Opel Combo. Had to pay extra for a Peugeot...

Angela Felton

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Reviewed: Sat, Jan 5, 2019
About Europcar: 4.0 /10
I booked a Mercedes A-Class through the Zuzuche app, with the promise of at least an Infiniti if the Mercedes was unavailable. However, when I arrived at the rental location, neither a Mercedes A-Class nor an Infiniti was available. I was offered a choice between a Golf and a Skoda, or I could pay an extra 50 euros per day for a Mercedes GLC. After contacting customer service, they communicated with the rental company and informed me that the Golf was in the same category as the Mercedes A-Class, leaving me with no option but to accept the Golf or pay the extra fee for a better car. To avoid disrupting my plans, I had to accept the Golf, but the experience was very disappointing.

Salome Wheeler

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Reviewed: Sun, Dec 24, 2017
About Europcar: 10.0 /10
The store staff were very diligent and friendly, patiently explaining the terms without adding any additional charges.
About QEEQ: 10.0 /10

P.LOK

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Compact | Mercedes-Benz A Class or similar
Reviewed: Wed, Jul 11, 2018
“Excellent”
About Europcar: 9.8 /10
Like: Amazing car. It's like brand new.

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Besides credit cards and debit cards, now you can pay for online car hire with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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