I had a very good experience. I booked a mid-sized car, similar to a Camry or Altima. They gave me a Hyundai Elantra, which I guess is considered a similar type of car. The car had over 10,000 miles on it, but it was in good condition.
First of all, the promised free Chinese GPS on the website does not exist, which surprised me since I originally had a GPS. The rental company’s GPS costs $20 per day, which includes free Wi-Fi and one hour of free international calls each day. It's quite worth it. Secondly, I used the same Nissan 5-seater sedan that I booked online, but the price was higher than what was promised online. However, since it was Christmas, there was a high demand for car rentals across all companies. Getting a car was already difficult, and I checked with many companies, all of which had no cars available. Fortunately, Rentalcars.com helped.
Like: The woman that took care of me, June, was very helpful. I had a disabled child with me and she went out of her way to help me, even carrying my luggage down to get the car while I pushed the wheelchair! Dislike: Sounded like the car might need new brake pads.
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View more >Dislike: Sounded like the car might need new brake pads.