The rental company is a well-known international brand and the service is good, but the efficiency is somewhat low. Initially, they gave us a Nissan Qashqai with a leaking tire. Later, they upgraded the vehicle, which caused a bit of a delay.

Great, it's a chain store.

Charged me a few hundred yuan extra and haven't refunded it yet.

The store is very deceptive with various hidden charges. Renters should be very cautious. It’s difficult to seek justice if problems arise later, as there are communication barriers and unclear explanations. They only ask for your signature without thoroughly explaining each charge. You realize the issue when returning the car, as they charge your credit card in numerous ways.

Very dissatisfied and disappointed. Will never rent from them ever again.