Slow, excess paperwork, didn't get guaranteed car.
Australia
Reviewed: Mon, May 20, 2019
About Cut Price Car Rentals:6.3/10
I had a model guarantee but did not get that model. The paperwork on pickup was ridiculous. Took ages to collect the car. Kids seats that were booked were not already fitted.
We spent half an hour trying to get the correct number for the Brisbane group, once we got a whole of them the man on the phone couldn't hear me so when the pick up come he got mad and said I gave him 10 different name I gave him one.....once there the same guy who picked us up wouldn't listen to us that we paid for the full insurance thought easy, and that they didn't have anything to do with easy if we wanted full insurance we had to pay them very rude through the whole experience check in check out.
“Beware pick up and drop off restrictions and £4K deposit!”
About Cut Price Car Rentals:5.0/10
Collection is not “a few minutes” from the terminal more like 20-30mins. Booked to return at 12noon, not possible had to be there at 9am if we wanted a lift to the airport. Car was old over 212,000km with a tired interior. Just about made it as a cheap run around but wouldn’t use again. Counter staff couldn’t care less, ended up having to get an Uber to the airport. Oh and all this having taken a $4k deposit.
“Very good value for money and good to get the same car that was ordered.”
About Cut Price Car Rentals:9.7/10
Good value for money. It was a fairly old car and had done close to 170k but it suited me fine. I would definitely rent from this group again. Very impressed.
The car was huge it was perfect for our large family and luggage. There were a few marks on the bodywork but staff inspected it and clearly recoded all marks. Inside the car was spotless and well maintained. Value for money was exceptional far cheaper than competitors. Staff were friendly and helpful when we dropped car off they were happy to drop us to a nearby hotel free of charge.
About QEEQ:10.0/10
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Slow, excess paperwork, didn't get guaranteed car.
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