Quite good

I made a reservation, but the main office didn't properly send my order to the pick-up location, which caused a delay of more than an hour.

A very good comprehensive car rental company.

Both the pickup and return process were smooth and convenient, and the service attitude was excellent.

Like: The excellent car, professional service and value-for-money. It made the experience of driving a car in Thailand to far-above expectation.
Dislike: The tires were much older than the car itself. We had a puncture in-the-middle of nowhere. We were very lucky that a local mechanist suddenly appeared and changed the tire. He showed us that this was not the original tire of the car but, like the other tires on the car, much older and second-hand.