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Live chat Email us Service Code: 5756571182
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 5756571182
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Reviewed: Fri, Oct 9, 2015
About Caro: 8.0 /10
Overall quite satisfied, good value for money. The only inconvenience was that there was no office at the airport; we had to go to a designated location and then call the office to have them pick us up. This wasted a bit of time, as we waited for half an hour before getting a ride to the office. Picking up the car was smooth; they just checked my driver's license and charged an 800-euro deposit. Since we were heading to Eastern Europe, they gave us a Volvo V70 station wagon. Apart from being a bit dirty, the car was in great condition, relatively new, and the trunk comfortably fit four 28-inch suitcases. This car accompanied us throughout our 12-day journey, and we were very satisfied! Returning the car was also at the designated office. There is a gas station nearby where you can fill up the tank. Hand the keys to the staff, they do a quick check of the car, and then they had me sign to complete the process. We waited for about half an hour for the shuttle, and then got to the airport smoothly.
About QEEQ: 10.0 /10

Relevant Reviews on Caro Munich - Airport - Franz Josef Strauss

Victor Forster

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Reviewed: Fri, Mar 17, 2017
“Self-Driving on Germany's 'Romantic Road' is a Must”
About Caro: 10.0 /10
Although it's not a big company, it's affordable and reliable
About QEEQ: 10.0 /10

Lucien Belle

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Reviewed: Fri, Jul 14, 2017
About Caro: 10.0 /10
The service was excellent.
About QEEQ: 10.0 /10

Helen Emerson

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Reviewed: Thu, Jun 12, 2014
About Caro: 10.0 /10
Caro might not be a large company, as they do not have a dedicated counter in the Munich airport terminal. Their office is a few minutes away from the terminal, but this does not affect their service quality at all. Staff members were already waiting at the agreed meeting point at the scheduled time. The car was a new one with only 3000 kilometers on it. The paperwork was completed swiftly, and the staff was very thorough and enthusiastic in their explanations. The return process was equally high-quality. The phone customer service was top-notch, with high efficiency in resolving issues. The high-quality and efficient service combined with low rates makes their overall rating higher than big companies like Hertz and Europcar that I have worked with before.
About QEEQ: 10.0 /10

Madge Walter

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Reviewed: Fri, Jul 25, 2014
About Caro: 8.0 /10
There was no counter at the airport, we had to wait for the staff in the parking lot. They arrived late, and it took about 20 minutes to complete the paperwork. All charges were deducted from the credit card. We were a group of four with a lot of luggage, so we rented a mid-sized Passat, but they gave us a small Mercedes. The car didn't feel as spacious as the Passat, but considering it was an upgrade, we accepted it.
About QEEQ: 8.0 /10

Vera Robbins

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Reviewed: Mon, Nov 30, 2015
About Caro: 8.0 /10
After arriving at Munich Airport, you need to call them to get picked up and taken to the rental office. The meeting point was a bit hard to find, which was somewhat troublesome. We inspected the car carefully during pickup and noticed many small scratches that were not previously recorded by the rental company. Not sure if it was due to staff negligence or if they simply didn't care. The car was good, a new diesel Opel with automatic transmission, equipped with an English GPS and smart control system that even alerted us to traffic jams ahead. The interior had no strange smells.
About QEEQ: 8.0 /10

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