MUNICH AIRPORT CAR RENTAL REVIEWS

It wasn't Buchbinder (they were bought by Europcar?). Be careful in the return process because they will "find" you an invisible scratch that you will never be able to trace (like under the baggage hood) to charge you for handling and fixing fees.

Anything was perfect.

War zu meiner Zufriedenheit.

Kam gut zurecht.

Minimal waiting in line

Excellent service

Pretty good.

No upselling, highly efficient, and the counter is the largest in the airport.

Scam! “Finding” cracks in windscreen when it wasn’t there for us

Very satisfied

Very satisfied

Very satisfied

I had an excellent experience with Europcar! The booking process was straightforward, and the staff were professional and friendly from start to finish. When I arrived, the check-in process was quick and hassle-free, and they had the car ready for me right on time. The vehicle I rented was clean, well-maintained, and exactly as described. It performed flawlessly throughout my trip, and I appreciated how fuel-efficient it was. The selection of vehicles available was impressive, catering to all needs, whether for a family trip, business travel, or leisure. Returning the car was just as smooth as picking it up, with clear instructions and no unexpected charges. Their transparency and excellent customer service really stood out. I highly recommend Europcar for anyone looking for a reliable, stress-free car rental experience.

I had an outstanding experience using Qeeq! The website/app is incredibly user-friendly, with a clean interface that made it easy to search, compare, and book a car. The platform offers a wide range of options, from budget-friendly cars to luxury vehicles, catering to every need and budget. What impressed me most was the transparency and clear pricing with no hidden fees, detailed descriptions of each vehicle, and customer reviews to help with decision-making. The booking process was seamless, and I appreciated the instant confirmation and flexibility to modify my reservation if needed. The platform also offers great deals and discounts, making it a cost-effective choice. Overall, Qeeq is a reliable, efficient, and convenient solution for car rentals. I’ll definitely be using it again and highly recommend it to others looking for a hassle-free car booking experience!

Simple and efficient

Europcar's service is quite average. Since our flight arrived early and there were fewer people at immigration, we arrived nearly two hours before our scheduled pickup time. The staff told us that the car we booked was not ready yet but we could pay an additional 120 euros to upgrade to a Jeep SUV 4xe (we couldn't find this exact model). We agreed to the upgrade, but the car we received was underwhelming. While driving, the steering wheel felt jerky and shifted slightly. The car's acceleration was slow, and the fuel tank was only around 30 liters, which is quite small. Truly regretful.

Neuwagen und eine Klasse grösser als gebucht

Everything was great

Great experience

Good service.

Located inside the airport, it's quite quick.

Had to wait in line for a long time, and they skipped our number when calling. We had to re-queue, and when it was finally our turn, they said it wasn't time to pick up the car.

I purchased full insurance from the rental company, but there was no staff accompanying me to pick up the car. They just handed me the key, and I had to find the car myself. The vehicle was a Jeep hybrid with a small fuel tank, which was inconvenient, and the fuel wasn’t topped off. After negotiating, they refunded me upon returning the car. The interior was a mess, like a trash can, with drink cups, fast food bags, and cookie crumbs everywhere. It seemed like they didn’t inspect or clean the car after the previous customer’s return. One of the rear seatbelts was also broken.

The staff's attitude was mediocre. I emphasized that I rented a Porsche, but they gave me a similar model and insisted it was impossible to provide me with a Porsche. They also pushed me to buy insurance, which I refused.