Was good, counter staff very helpful. Think the insurance thing is a bit cheeky really but i get it. Also they didnt know id reserved a car seat. Luckily had brought own anyway as airline said was no extra cost. Should be made clear about huge deposit if you dont take out insurance as i hadnt brought a card with that amount of cash on.
Waited 3 hours to get car, staff on desk were useless just saying it takes what it takes. Will never use again.
The drop off was also terrible, staff ignoring me, badly signposted to return the car - whole pickup and dropoff process terrible.
“Everything went well and the pick-up/return process was quick, easy and honest”
About ACE:9.0/10
Nice, easy process, polite staff, clean car
About QEEQ:10.0/10
Easy to book, without any problems
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