TERRIBLE EXPERIENCE

I reserved the vehicle for pickup at12pm and dropoff at 12pm. My flight arrived at 7pm. The representative didn't want to change the rental time. He was nickel and dimeing on the car insurance. I already had insurance on my own vehicle, so I wanted to transfer the coverage to the rental, but he didn't want to, this way he could make more money on the agreed upon price. The vehicle wasn't the agreed upon vehicle. I wanted to end the weekly rental early, but I was told there's no refund. Guess I won't be using RIGHT CARS anymore. Definitely not customer friendly.......

They are running a scam and making you pay cash for minor scratches and tiny dings that were already there.

These clowns are the worst you can imagine. I could not believe how crooked and unprofessional they were. Never Never Never use them. They should be shut down out of business.

I’m local and showed my own insurance information but the clerk charged me for insurance. I brought my own Sunpass transponder but the clerk charged me $5 daily for “activation fees”. The shuttle took almost 40 minutes to pick us up from the airport. The rental car office facility is literally a shak at a repair shop.

I didn't rent a car, because when I arrived at office, attendant did charge me another price, so I had to guive up to rent a car.