The service attitude was okay, they didn't push insurance, but they did try to sell me a roadside assistance package which I declined.

Average. They said the car would be available at my hotel, but I had to go to the neighboring hotel to get it after finishing the paperwork at my own hotel. It took a while to find. Moreover, after getting the key at the neighboring hotel, it was a long walk to the parking lot.

Everything was fine.

The service attitude is good, but they can be quite misleading and dishonest.

The AVIS at The Venetian is a small counter in the corner of the lobby with only one person on duty. After completing the paperwork, we took a long time to find the parking lot. We went back to ask the employee for directions, but she couldn't leave her post. It took us almost half an hour to find the garage! The Venetian has too many elevators, and they're too complicated; not all elevators go to the garage. But luckily, our luck struck again! We booked a Ford ESCAPE, but when we picked up the car, we were given a high-end EDGE 3.5 instead. It was so advanced that my dad couldn't even start the engine at first, and I had to wake up my husband across the ocean for help.