Multiple counters, very convenient to pick up the car almost immediately.

Satisfied

The car provided was a similar class Nissan Sunny. There was no aggressive upselling, and the staff’s attitude was quite indifferent. The process was very smooth.

We had a minor collision; the other car reversed quickly out of a parking spot and hit my rear side. We called the police and later spent an hour discussing the details with the insurance company. Luckily, with the accident report, we didn't pay anything. It seems American roads have high speeds, so buying comprehensive insurance is definitely worth it for long distances.

All in all a very good experience. Would book again, and would recommend.