The customer service staff were very friendly and explained everything in detail. However, East Coast Rentals is not a big company and doesn't allow direct pickups at the airport, requiring a shuttle, which is a bit inconvenient.
I was surprised that they didnt have any details on how much i paid and also that i had to pay for the insurance because i thought i did that online. i couldtn find it on the day and they had no info so i feel like i paid for this twice
“It was a very hurried experience I never wanted insurance but got charge for it anyway”
About East Coast Car Rentals:6.7/10
Lyn on the counter was very pleasant but in a terrible rush as there were so many people there nothing was explained properly to rushed
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Customer Service
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