The staff were very professional. We took some time to find the parking lot because our English isn't very good. Both picking up and returning the car were very quick.

The service was very good. Picking up and returning the car were both quick and there weren't many procedures, which made it convenient. I booked a Golf, but it was unavailable, so they upgraded me to a Mercedes A180 for free. I drove over 6000 kilometers, which was quite a pleasant surprise.

The car pick-up process at Amsterdam Airport went smoothly. The staff were very patient in explaining everything. We originally booked a Ford SUV, but since it wasn't available, they gave us a Skoda instead. The trunk was spacious, meeting our requirements, and the car was very new. The most satisfying and unexpected part was that the car came with GPS, which made our trip very smooth.

Very good.

When picking up the car, there was an unexpected high-priced fuel fee, but showing the fuel receipt upon return waived the fee. Since I picked up the car early, there was no queue; when dropping off, it was also early but quite crowded... The car's condition was okay, but if you're traveling to Germany, it's better to choose a European car since Japanese cars' brakes are not as responsive.