You need to pick up the car at the scheduled time; they won’t allow early pickups. I booked an Audi A5 wagon, but the staff replaced it with a Mercedes E300e wagon when I picked it up. Excellent!
Booked for 6 a.m., arrived at 7 a.m. The first-time process requires entering personal information, which takes a bit longer, but rentals will be faster afterward.
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View more >Picking up and returning the car was really smooth and hassle-free, as long as your English is decent.
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