Much worse than Alamo. I rushed to the airport early in the morning to pick up the car, and while other companies were open, Hertz remained closed. When they finally opened, the procedures were extremely cumbersome. At Alamo, they just checked my documents briefly and handed over the keys. At Hertz, they took forever with unnecessary explanations and upselling, and told me that the tank wasn't full. They gave me the options of either buying a full tank or returning it with the same amount of fuel, which was a hassle and made me go get gas right after leaving the airport. They even charged me a $200 deposit, which hasn't been refunded after a week! The staff at Las Vegas during the return seemed to be from Hong Kong, couldn’t speak Mandarin, had a heavy accent in English, and had a bad attitude. I have no good impression of Hertz anymore. In short, I will never choose Hertz again!
The car I requested was not available in a reasonable amount of time, so I was upgraded to a higher tier of cars. I was completely blown away by the way I was accommodated by a minor inconvenience. The service I received was far and above what I would have expected. I would definitely book with Hertz through EasyRentCars again. 10/10 would recommend.
About QEEQ:10.0/10
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users！
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Relevant Reviews on Hertz in United States
Brandon Ivan
-
-
-
-
View more >Yvonne Carllyle
-
-
-
-
View more >Gladys Sainsbury
-
-
-
-
View more >Kivia Stocco
-
-
-
-
View more >J.Boor
-
-
-
-
View more >