The staff was very friendly and the car provided was excellent and quite new, even newer than the one we saw online. Pickup at Athens Airport and drop-off in downtown Athens were both easy. We would choose this company again if given the opportunity.
The car we picked up was completely different from the one we originally booked. We had booked a Toyota, but the rental company explained that this car model is only available on the islands, not in Athens. They gave us a car of the same type but insisted we buy full insurance. We actually got a Renault, and this car consumes more fuel. Additionally, the tank was not full when we picked it up.
We had booked an SUV but given a smaller car. Tried to swap it for what we had booked but were told we would have to pay an upgrade fee?!
The car we were given was not the same class as the car we booked.
About QEEQ:8.0/10
Awaiting QEEQ to assist me with a partial refund for my booking
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