Everything good.

Everything OK for booking. I am not convinced on the insurance though. Luckily, I did not need to use their services. I was told during pick-up that for any incident I have to pay all the costs and then recover from the insurance.

Very patient, good service attitude, no aggressive insurance sales, no extra charge for spousal additional driver, low deposit.

Renting a car at Christchurch Airport is very convenient. The rental company counter is prominently located at the exit. The pickup point is just a 2-minute walk from the exit.

The staff were very thorough and patient in explaining everything without trying to upsell anything. However, telling you that any issue will result in compensation might scare beginners.

Avis is a big company with quite a few renters. There was a small queue when picking up the car, but overall the process was smooth. It seems like they upgraded my car for free, as I originally booked a Hyundai I20 and ended up with a Mitsubishi SUV. I was pleasantly surprised when I got the car.