Instead of a pre-authorization, they charged directly. The reserved car was not available at pickup, and they didn't inform us that the upgrade would cost extra. The charges were unclear and no receipt was given for the card payment. Both the rental company and the third-party platform are pushing the responsibility onto each other, and the complaint is still being processed.
“Quick pickup, excellent almost new car, easy return. Thanks.”
About Interrent:10.0/10
Easy to find counter in the airport terminal, no queue, paperwork sorted and key in hand within 15 mins. Almost new Seat LEON in very good condition. Overall very impressed.
“Terrible, I was mislead because it said that there would be nothing else to pay at pickup”
About Interrent:6.0/10
They tried to charge an extra 315 Euros. So we cancelled it.
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