Easy told me the price was 300, but I had to pay 800, because Dollar included mandatory insurances

The overall service of the rental company was acceptable. The condition of the car was average; it was a Jeep with 30,000 miles. The vehicle hadn't been thoroughly cleaned and had a lot of dust. Maintenance was mediocre, and the acceleration felt jerky. After driving for a while, I noticed a tire had low pressure. I inflated it at a gas station, but it continued to lose air slowly.

The car’s exterior looked quite new and the staff was very friendly. There was some incorrect information when we left, but the staff quickly resolved it.

First, no staff informed me that smoking was not allowed in the car when I picked it up. Second, when I was returning the car, there were two cars in front of me being inspected. I turned off the engine and waited outside smoking. When it was my turn, the staff asked if I was Chinese. I said yes, and he claimed he saw me smoking in the car. I told him I had been smoking outside while waiting for the inspection. He ignored me and insisted that I smoked inside, charging a $300 penalty on my credit card.

Good, but they charged a fee for an additional driver. $52.36, a bit expensive.

They promptly added more desks and staff when there were long lines, very good.