From Casablanca to Tangier to Laayoune, a Counterclockwise Tour

The actual car did not match the one I booked. It was a bait and switch situation. I booked a Nissan Qashqai or at least a car of the same class, but was given a French car instead.

They were late when we picked up the car. We waited for more than an hour. Returning the car was even worse as no one showed up, and they didn't answer the phone. We had no choice but to leave the car in the parking lot and the keys inside, otherwise we would've missed our flight.

Late arrival, language barrier, and the promised full tank was empty. After I strongly expressed my dissatisfaction, they gave me 100 to refuel myself. Unbelievable.

After arriving at the airport, I waited for three hours before the car was delivered. Contacting the staff only resulted in responses like 'it will be there soon' or 'just five more minutes'.

Had to look around and ask 3 to 4 people where they were located . They were in the car park but there was no visible sign , maybe a sign 10/12 ft high up so people can see where to go . Also drop off location was quite difficult to find . Overall booking and car was good .