Car was great, staff at checkout and drop off were great. Only thing that I wasn't expecting was checking the vehicle for damage and filling the vehicle report myself at pickup.
It's okay, the service is decent. However, the rental company never provides navigation addresses for picking up and dropping off the car. They only provide vague locations like 'some store.' I booked a Ford but was given a Nissan.
The rental costs are not explained clearly, the charges are ambiguous, and they couldn't provide the specific model I requested. The parking lot had no good cars and did not match what I saw on the website.
“Easyrentcar is fine, beware of Newark airport fees”
About Dollar:5.0/10
They should list that airport fees are exorbitant and increase price by well over $100. Staff at the counter was VERY pushy on adding extras and really hassled me on adding unnecessary insurance options.
About QEEQ:8.0/10
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Customer Service
Smooth and pleasant
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