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Live chat Email us Service Code: 4754119329
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 4754119329
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A Perfect Trip with One Scare, but Ultimately Perfect.

Reviewed: Tue, Jun 6, 2017
About Alamo: 8.0 /10
The store is in the University of Illinois Airport at Champaign. The sign is small so it was hard to find at first, but the staff were very friendly. They don't accept UnionPay, and the driver must have a Visa card. I was misinformed by the bank before traveling abroad, so remember to bring a Visa card! While anxiously negotiating a cancellation with QEEQ's overseas service (the agent's verbal refusal to cancel before I used the car was very disappointing), Alamo car rental made an exception and let me use my wife's Visa card to fulfill the rental. My road trip in the U.S. was saved! I rented a Kia MPV but got a Dodge MPV instead with a powerful 3.5 V6 engine. The Alamo agent was amazing! We drove from Champaign to Chicago, Pittsburgh, Washington D.C., Philadelphia, and finally to New York over seven days, all guided by a phone GPS (we didn't rent a GPS, and the car didn't have one). After returning the car, we drove my sister's SUV to Boston and Rhode Island, perfectly achieving our plan to drive across the East Coast with family. It was an unforgettable, beautiful memory. Returning the car in New York was fast and easy. Just signed, swiped the card to pay an extra $360, and it was done after a quick fuel check. Extremely convenient!

Relevant Reviews on Alamo in United States

Hugo Bridges

View more >
Reviewed: Sun, Jun 16, 2024
About Alamo: 10.0 /10
Very satisfied! The person at the counter was a female trainee who wasn't familiar with the business or the vehicle. She gave me an old 2019 Chevrolet Tahoe, and the trunk couldn't fit my stuff. I went back to the counter and chatted with another experienced white male staff member. He apologized for giving me such an old car and upgraded me to a brand-new 2024 Jeep Grand Wagoneer! It’s 5.75 meters long, similar to a Chevrolet Suburban. It easily fit three 24-inch suitcases, a 22-inch suitcase, two carry-ons, and a bunch of backpacks.
About QEEQ: 10.0 /10

Gale Stone

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Reviewed: Thu, Jan 17, 2019
“Orlando-Miami-Key West-Miami-Orlando”
About Alamo: 10.0 /10
The overall process of renting and returning the car was pretty smooth.
About QEEQ: 10.0 /10

Diana Coverdale

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Reviewed: Mon, Nov 28, 2016
“Los Angeles, Las Vegas, Salt Lake City, Yellowstone Park, Reno, San Francisco, Highway 1, Los Angele”
About Alamo: 10.0 /10
Alamo was quite good, the car was in decent condition, and the process felt pretty standardized.
About QEEQ: 10.0 /10

Ogden Gard(i)ner

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Reviewed: Wed, May 6, 2015
About Alamo: 10.0 /10
Overall it's quite good, with a competitive price. They didn't push any extra items when picking up the car. Since I was planning a road trip, I opted for roadside assistance at $5 per day, which is reasonable. Alamo is quite friendly about opting out of certain charges, like crossing the Golden Gate Bridge (north to south); if you pay online yourself, you can automatically opt-out of Alamo’s charges without contacting them. Picking up a car at San Francisco airport was quite intense, it felt like there were more people than cars, and you had to grab one as soon as it appeared.
About QEEQ: 10.0 /10

D.Jimenez Perles

View more >
Medium SUV | Jeep Grand Cherokee or similar
Reviewed: Sat, Jul 13, 2019
About Alamo: 10.0 /10
Excellent experience
About QEEQ: 10.0 /10
Excellent experience

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
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