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Live chat Email us Service Code: 3657174327
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 3657174327
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Reviewed: Wed, Nov 8, 2017
About Hertz: 2.0 /10
I had purchased full insurance from Zuzuche, and Zuzuche had informed Hertz about this. However, Hertz still added full insurance costing over $300 without asking me, which is about two-thirds of the total cost for my 11-day rental. In addition, they charged more than $60 for 'store service fee' and over $60 for VAT, totaling $479. I have not received any breakdown from Hertz for these charges. I only learned about these charges by inquiring with Zuzuche. Six months ago, I rented a car from Thrifty through Zuzuche, and there were no such issues; I received the bill immediately after returning the car. Hertz is an internationally known company, yet they are so deceptive and non-transparent. I hope to get an explanation from Hertz.

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Vito Clare

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Reviewed: Wed, Apr 15, 2015
About Hertz: 10.0 /10
Great service, both pickup and return were very convenient, but the rental location inside the train station was a bit hard to find.
About QEEQ: 10.0 /10

Mignon Archibald

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Reviewed: Tue, Apr 28, 2015
About Hertz: 6.0 /10
The service attitude was acceptable.

Tabitha Webster

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Reviewed: Wed, Aug 26, 2015
About Hertz: 10.0 /10
There are many branches, the car was in excellent condition, almost new. Picking up and returning the car were very convenient.
About QEEQ: 10.0 /10

Zachary Congreve

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Reviewed: Fri, Aug 28, 2015
About Hertz: 10.0 /10
Highly skilled and enthusiastic service!
About QEEQ: 10.0 /10

Poppy Boyle

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Reviewed: Tue, Oct 20, 2015
About Hertz: 10.0 /10
Luxury upgrade!
About QEEQ: 10.0 /10

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