J'ai loué cette voiture en ligne. Une fois à l'aéroport plus de voiture disponible. Nous étions plusieurs clients à attendre et à essayer de trouver une solution pour pouvoir partir.
Après 2h d'attente nous avons finalement réussi à avoir quelques choses (nous étions en tête de list) mais d'autres personnes ont attendu encore plus longtemps.
Une fois à l'accueil ils vous vendent des options qui ne servent à rien (rendre la voiture sans mettre le plein en disant
que l'essence est à 6.25$ dehors et que eux en mettent pour 5.25$. L'essence était entre 3.09$ et 5.00 $donc belle arnaque.
De plus un voyant s'est allumé au bout du 3eme jour.
Our pickup location in Phoenix was low on vehicles so we had an extended wait time (over 30 minutes) and ended up receiving a free upgrade to a premium model 4-door sedan and a discount voucher for a future rental. Staff was apologetic and very friendly. Our drop-off in Salt Lake City was a breeze -- staff took our key and we were on our way in under a minute. Great experience. We will rent from Dollar again.
New Car Great! Drop off and pickup was very good. Construction around rental car area, made the trip from Airport to Area a little long, but there is nothing you could do about that.
About QEEQ:10.0/10
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