The platform did not offer an option to prepay the rental fee, resulting in no suitable automatic transmission wagon being available upon arrival at Belfast Airport. Four people plus four large suitcases had to squeeze into a small car, leading to a poor experience.
I booked a car, and after waiting for 3 hours at the pick up location (Edinburgh airport) I gave up and cancelled. There were 100 people waiting with two people on point (8 open desks!). Surely you knew what was going to happen??? What a shambles!
The counter staff body language was rude, she hated when questions were being asked bad experience.
About QEEQ:8.0/10
Good
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