The queue was very slow, the reserved car model was unavailable, and they recommended higher-end models with an additional charge of $250 to $400. After refusing, they tried to sell other services. Eventually, I ended up paying an extra $70 for the car. The process took nearly 2 hours.
Car was great. EWR new car rental arrangements aren't the greatest.
Only one staff menber was available for Avis & Budget till nearly my chance, so there was more waiting time.
Staff service was very proffesional. Great.
“Very easy, and no confusion from any part. And the price was unbeatable. I live in DK, got car @ EWR”
About Budget:8.7/10
I Called two times from Denmark to Budget in EWR. First call I talked to a local guy Who was rude and completely useless. Second call, I got an South East Asian guy, who was very helpfull and solved the issue.
About QEEQ:9.0/10
You shoul consider expressing more clearly, which company you actually are renting from. In my case Budget. Could have missed it...
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