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From other countries or regions
+1-8007618913
Live chat Email us Service Code: 5798567186
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 5798567186
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Very dissatisfied. Did not use the car, no refund given.

Reviewed: Tue, Jul 18, 2017
About AVIS: 2.0 /10
If the customer forgets the credit card with their name, at least allow them to use a debit card with their name or the credit card of a companion in the same car. Due to this reason, I paid nearly 1000 yuan and couldn't use the car. If the car cannot be used, even if a full refund is not possible, at least a partial refund should be provided! Just like buying goods, when money is paid, service should be provided. If the service is not received, shouldn't the money be returned to the customer?

Relevant Reviews on AVIS Amsterdam Schiphol Airport

Alvis Bert

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Reviewed: Tue, Jun 4, 2019
About AVIS: 2.0 /10
The rental company made me purchase another insurance without my permission, as the contract was in Dutch, and I initially thought it was a deposit. 200 euros feels like a rip-off. Contacted the rental service but they said since the contract was already signed, there was no way to get a refund. A reminder to other car renters: if you need full insurance for the car, it's best not to buy it from the rental app but directly from the rental counter. Otherwise, you might end up with two insurances. I've rented cars through the service 9 times, and 3-4 times I ended up with double insurance. The rental service should take some responsibility for this.

Betty Roosevelt

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Reviewed: Fri, Mar 18, 2022
About AVIS: 10.0 /10
The staff were very attentive, excellent service.
About QEEQ: 10.0 /10

Fanny Gibbon

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Reviewed: Thu, Aug 23, 2018
“In-depth Tour of the Netherlands (Amsterdam, Giethoorn, Windmill Village, The Hague, Rotterdam), Bru”
About AVIS: 10.0 /10
Big company, convenient pickup

Florence Bronte

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Reviewed: Thu, May 3, 2018
“Amsterdam -> Rotterdam -> Brussels -> Bruges -> Luxembourg -> Cologne -> Maastricht -> Amsterdam”
About AVIS: 10.0 /10
Even though they asked if I wanted to add insurance and I declined, they were very agreeable about it.

Flora Bess

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Reviewed: Wed, Jul 5, 2017
“Driving in Europe is a pleasure, and the quality is excellent”
About AVIS: 10.0 /10
Our family traveled to Europe for a month. We rented a car in Amsterdam and returned it in Paris. The car was in great condition throughout the journey, and the staff were very friendly. It was a very enjoyable trip.
About QEEQ: 10.0 /10

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Besides credit cards and debit cards, now you can pay for online car hire with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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