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From other countries or regions
+1-8007618913
Live chat Email us Service Code: 9905597327
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 9905597327
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Italy, Switzerland, Germany, Netherlands, Belgium, France.

Reviewed: Wed, Dec 20, 2017
About Hertz: 2.0 /10
The battery was completely dead and wasn't detected or replaced in time, which led to a breakdown during the trip. After calling the emergency support hotline, we waited in the snow for 3 hours with no assistance. Eventually, we had to buy a new battery at our own expense to get the vehicle working.

Relevant Reviews on Hertz ROME STAZIONE TERMINI

Asa Peg

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Reviewed: Tue, Jun 25, 2024
About Hertz: 10.0 /10
Satisfied
About QEEQ: 10.0 /10

Doreen Barrie

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Reviewed: Sat, Aug 3, 2019
“Pickup and Return in Rome”
About Hertz: 6.0 /10
There were many people, waited in line for an hour.

Quintion Noel

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Reviewed: Wed, Jun 10, 2020
About Hertz: 8.0 /10
It's okay, but I had to explain a lot. Even though I had already bought insurance, the rental company still insisted I buy their insurance, which took over half an hour. Eventually, I had to call QEEQ's customer service and then explain everything to the rental company staff. After a lot of back and forth, they finally processed it. They also required two different bank credit cards for the deposit, claiming the A4 is a luxury car and two cards are necessary. Fortunately, I had them. Overall, it was okay. Just consider it a travel experience.
About QEEQ: 8.0 /10

Pete Wild

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Reviewed: Sat, Aug 25, 2018
“From Rome to Florence”
About Hertz: 8.0 /10
Standard service
About QEEQ: 8.0 /10

Todd Pansy

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Reviewed: Wed, Mar 14, 2018
“Rome, Tuscany, Cinque Terre”
About Hertz: 10.0 /10
Hardly any waiting in line.
About QEEQ: 10.0 /10

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