Despite booking early, there were no Mercedes C-Class cars available, and there was no option to upgrade to a higher class car even with extra payment. Reluctantly, I had to accept a Passat with a small refund.
The company's counter is at the international exit, which is not easy to find. If you exit through the domestic terminal, it’s hard to re-enter. Look for the police at the entrance; they can help you find a staff member. It took me more than an hour to pick up the car.
Slow! It took me 50 minutes to pick up the car! They said the tank wasn't full, went to get gas, said it would take 10 minutes, came back after 20 minutes and the tank still wasn't full! The location is unclear, and the staff's English is terrible!
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