Budget Kayseri Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

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Ethel Conan

Turkey

Reviewed: Mon, Jan 1, 2018

About Budget: 2.0 /10

The car provided was downgraded, and they didn't inform me proactively. I was almost deceived.

1 days rental

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Matt Eva

Turkey

1 days rental

Reviewed: Mon, Apr 9, 2018

About Budget: 8.0 /10

The company's counter is at the international exit, which is not easy to find. If you exit through the domestic terminal, it’s hard to re-enter. Look for the police at the entrance; they can help you find a staff member. It took me more than an hour to pick up the car.

Bill Graham

Turkey

1 days rental

Reviewed: Wed, Oct 10, 2018

About Budget: 6.0 /10

No doubt this is a budget rental car company. I booked a Passat but was given a Skoda Octavia, and they insisted that this was the only car they had. I've rented cars overseas many times, and this was the first time something like this happened. The rental location is hard to find; other companies are in the domestic arrivals area of Kayseri Airport, but this one is in the international terminal. I'm not sure how many people actually fly internationally to come here. Also, the car wasn't provided with a full tank, and I had to return it with the same amount of fuel as when I picked it up, which is quite inconvenient. I would not recommend renting from this company, at least not at Kayseri Airport.

Rebecca Eleanor

Turkey

1 days rental

Reviewed: Fri, Aug 10, 2018

About Budget: 2.0 /10

The car wasn't the one we booked, it was downgraded significantly. The staff's attitude was poor. Be firm when dealing with them.

Clyde Abe

Turkey

1 days rental

Reviewed: Thu, Aug 10, 2017

About Budget: 4.0 /10

The advertised model is never available!

Joyce Bradley

Turkey

1 days rental

Reviewed: Tue, Nov 14, 2017

About Budget: 4.0 /10

1. Both the Kayseri Airport pickup point and the Izmir Airport drop-off point were not clearly marked, causing quite some confusion. 2. The car provided had an empty fuel tank, and I had to put in some fuel to start it! Finding a gas station immediately after starting the journey is very inconvenient for first-time visitors. 3. The front tires of the car were severely worn out with barely any tread left, which was nerve-wracking during driving.

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