Very satisfied

Convenient and Reliable Since the reserved car wasn't available at night, they upgraded me for free. This is the second time I've received this treatment in the USA.

This is a very professional car rental company. It has the largest storefront and the most customers, which shows its economical and good service. We took a small train to get there. Even though our flight was delayed and we arrived very late, the staff was still patient and quickly completed the formalities for us. Since it was prepaid, there was no credit card deposit. We could choose any car of the same level, and we picked a black Mustang. It was like a new car, beautiful, cool, and powerful. It was a very memorable experience.

Friendly service, self-service with a Chinese interface, making it quite convenient.

I find it very deceiving to book for a vehicle that isn’t even present and the offered ones aren’t at all the same level. How’s a Dodge SUV is similar to Grand Cherokee and when asking for a similar 4X4 I’d to pay extra. Very disappointing really