“Except for difficult arrival my overall experience was excellent”
About AERODRIVE:9.0/10
After a 24 hr flight (arriving from France) it was difficult & confusing trying to telephone Aerodrive for a shuttle only to be told to take a taxi, pay the taxi by credit card and then be reimbursed. Yes, I was able to do all that because my first language is English, but even for me after a long tiring flight it wasn’t easy. Then the taxi couldn’t find the address 338 King st on his GPS!!! I was later told it was because Aerodrive hadn’t paid the bill to the shuttle operator that there were no shuttles. Really?!? I feel that there should be shuttles in place without having to telephone for a shuttle to arrive and also not have to then get a taxi. However, finally after arriving at Aerodrive the staff were very friendly & helpful and the car excellent.
Gave me the wrong car after making me wait for over an hour and miss a meeting.
It broke down once and required a jumpstart costing $90 at 12am.
Confirmed an extension to the booking one day, then rang me the next day to ask why I hadn’t brought the car back and insisted I return it until I explained I was already outside Sydney so suddenly it was okay??
We thought the service was great. Vehicle was perfect. The only problem we had was when we got to Sydney we had a number to call for a shuttle and that wasn’t the correct number. We ended up calling “Park on King” where the rental office is located and they helped us sort it out. Otherwise the rates were reasonable and the counter staff (when we did get there) was great.
“Poor communication between Aerodrive and Park On King”
About AERODRIVE:8.7/10
Waited a long time (30 mins) for pick-up and had to call twice. Even after the driver arrived, my name was not on the pick-up list which means my request for pick-up was not even passed to the driver. After arriving at the car rental, it took almost 30 mins to process my booking with the staff having to key in my details into the system twice. All in all, it took almost 1.5 hours before I can even get to drive. Even after drop-off, nobody attended to me even after standing there for 15 mins with staff walking off elsewhere.
About QEEQ:10.0/10
Will definitely use this platform for booking in the future. It is easy to use and my experience booking through Easyrentcars were great.
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users!
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Relevant Reviews on AERODRIVE Sydney Airport
H.Perry
-
-
-
-
View more >L.Marks
-
-
-
-
View more >-
-
-
-
View more >A.Yong
-
-
-
-
View more >K.Kothari
-
-
-
-
View more >