1. When I arrived at the store, the car delivered did not match the one I reserved;
2. I had to pay extra to switch to the same model I reserved;
3. After returning the car, even though the tank was full, I was still charged as if it wasn't;
4. Various charges kept appearing afterward, even more than two months after I returned the car, there were still unexplained charges;
“The car was not in good condition and I was not informed to update the rental contract”
About Budget:8.0/10
The brakes were not in good condition, the car kept shaking when we would press the brakes. The key fob battery stopped working and the car wouldn't lock. I was not informed to renew the contract after completion of a month and so had some issues when I tried to call to extend the rental for 4 days. I ended driving 4 hours to the nearest budget to drop off the car because of this.
About QEEQ:8.0/10
When I contacted qeeq to extend my car rental they just sent me to budget and did not help
“Best price I could find online, car in good condition, Budget experience could be better”
About Budget:9.0/10
Car was not cleaned properly prior to rental, particularly from outside. Their was a dent on the front left with bumper coming lose and it was not noted in the rental documents - I had to ask the security guy to ensure it was added and he later did
First we got a smaller car than ordered. After complaint we got eve bigger. The charging spot didn't work on rhis car, but they gave us new one. Third time was The Charm :)
About QEEQ:10.0/10
Fast and easy. Great experience!
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