The waiting time was a bit long. After the staff explained clearly, they asked if I wanted to add extra insurance for vehicle damage or key loss. Since I had already chosen the highest coverage when booking, I did not add any additional insurance. There was a small incident when picking up the car. My original order was for a Toyota RAV4 or a similar model, but at the counter, they offered us a JEEP pickup, which we agreed to. However, when we went to the parking lot, due to a mistake by the rental company, another customer was already in the car. The staff then arranged a large Ford seven-seater SUV for us. It was comfortable to drive, but the fuel consumption was quite high.

Fast service

The car pickup was very quick, no one was in line, and the clerk kindly gave us a four-wheel drive, likely because we were going on a long trip.

The car was rented with a full tank as agreed, but they still charged $44 for fuel.

We rented two cars and added additional driver insurance and roadside assistance. For some reason, the prices for the two cars were slightly different, although the difference was only a few dollars. The cars were very new and in great condition, which was excellent. My companions all said the cost-performance ratio was very good. However, we waited quite a while to pick up the cars because there were quite a few people. One of our cars scratched another vehicle. When we returned, we just filled out an accident report and that was it; the full coverage was very convenient.