There are too few vehicle options and long queues. The first time, there were no cars of the same class available, so I was upgraded to a much larger car, which was difficult to drive. The second time, the car I got had a flat tire, and I had to go back to exchange it. The third time, I was given a Mitsubishi.
Booked a Ford Focus, got a full-size Toyota SUV instead. Friendly staff, moderate upselling.
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