There was nothing unsatisfactory with the supplier. My dissatisfaction lies with QEEQ for not passing on the information about my child safety seat to the rental company.
The service counter was unattended, no indication of when staff would return. The vehicle was dirty, old, the windshield washer fluid and brake oil were both at the minimum level. Poor service!
In the end, I was extorted for a 200 rupee cleaning fee, claiming the car was not clean, even though it wasn't dirty at all! I even gave 50 rupees as a tip, but that's just how it is in this African country. I've never encountered this situation in other countries before!
The car was in good condition, relatively new, with less than 30,000 kilometers driven. It was a Chevrolet Cruze. Acceleration was a bit slow, but you can't expect too much from a 1.6L engine. The price was reasonable, 10-20% cheaper than AVIS and HERTZ. The only unreasonable part was that the fuel gauge was at 1/4 when I picked up the car, not full as advertised. Fortunately, I managed to return it with the gauge at the same level.
The vehicle is running well, the staff is friendly and helpful. Very satisfied.
About QEEQ:8.0/10
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