Not many people, very quick, if you have all your documents ready they give you the car without much fuss. The staff is quite strict. You cannot use a US driver's license to pick up the car.
The car was in great condition and the service was considerate. The only downside was the significant lack of designated parking spaces when returning the car, which wasted a lot of time. If we hadn't found a local American who understood the situation and gave up his parking spot, we might have missed our flight.
The service was decent, quite standard. Since I picked up the car in Jackson, I didn't face much upselling; just got the car right away. However, I was inexplicably charged an extra $35. I was in a hurry, so I didn't argue much about it.
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