Flew to Chiang Rai, then drove to Pai, and returned the car in Chiang Mai.

Only informed upon arrival that there was no baby seat. Both pickup and dropoff were inconvenient and disorganized.

The car was inspected in person and the results were recorded. They clearly specified the fuel type and provided written instructions. They also offered an upgraded model.

The staff is really nice and polite.

Good and fast service! Vehicle well maintained!

Easy booking process, since I am a returning customer.

What I loved is that Chic Car Rent gave us an upgrade. Gave us a very nice car in top condition. What was a bit cumbersome was the pick up process. Because we had to wait for someone to pick us up from the international terminal to go to the domestic terminal and do formalities. The pick up process took a lot of time. More than half hour. But, the officials at the Chic Car Rent were very nice people and very helpful and courteous. So, overall I am quite happy. Just pick up process time needs to be reduced.

Very nice. No complaints whatsoever. I cancelled one booking to rebook at some other time slot. And the refund was processed in 1 day flat. That was like wow. I never expected such an amazing speed of refund. You guys are amazing...Everything else was also good. Ease of booking, the choices, the price offered. Just too good. Am very happy with ERC. I will certainly use you guys every time I plan a holiday