The place to complete the procedures and the pickup location are separate (about 500 meters apart). The person at the pickup location had a very indifferent attitude.
The rental company charged extra fees and duplicate charges. The order already included taxes, a one-way fee, and service charges, yet double charges were applied. Total: 100 + 25.5 + 55.11 = 180.61 euros, approximately 1444.88 RMB (180.61 × 8). The contract detailed a payment of 122 euros at the store, but the actual payment was 301.95 euros.
Hertz was great; they promptly helped us resolve any car issues during the trip.
About QEEQ:10.0/10
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