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Live chat Email us Service Code: 4737099331
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 4737099331
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Search for Big Thumb Car Hire in Langkawi

Langkawi Island Cruise

Reviewed: Thu, Oct 20, 2016
About Big Thumb: 6.0 /10
When I arrived, I did not see anyone holding a sign to pick me up. After calling the store and communicating several times, someone finally came. During the paperwork process, they claimed not to have received the order from Zuzuche. They charged me 675 MYR based on the information on my booking confirmation. About 15 minutes later, they brought the car to the arrivals hall entrance. The service was good overall, but the car had over 130,000 kilometers on it and had a burnt smell. I opened the hood and found the engine surface badly scorched. Fortunately, we didn’t encounter any problems. We drove a little over 300 kilometers. The communication issue between Zuzuche and the local company was quite embarrassing for us. Luckily, their staff spoke Chinese well, so communication wasn’t a problem. Overall, I am satisfied with this car rental experience—no issues, safe and sound. I hope for an even better experience in the future.
car image
Big Thumb
LANGKAWI INTERNATIONAL AIRPORT(LGK)
Langkawi
Malaysia

Relevant Reviews on Big Thumb Langkawi International Airport

Bradley Commons

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Big Thumb
LANGKAWI INTERNATIONAL AIRPORT(LGK)
Langkawi
Malaysia
Reviewed: Tue, Jul 31, 2018
“Island Tour”
About Big Thumb: 10.0 /10
The car was delivered directly to the airport. Someone will meet you there. The procedures are simple and the pickup is fast.
About QEEQ: 10.0 /10

Joshua George

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Big Thumb
LANGKAWI INTERNATIONAL AIRPORT(LGK)
Langkawi
Malaysia
Reviewed: Wed, Feb 21, 2018
About Big Thumb: 6.0 /10
I booked the car a few days before the trip and received SMS reminders and messages on WeChat. However, I still had to wait at the airport for over an hour to get the car. Although the rental company apologized multiple times, I feel it wasted my time. I hope this aspect can be improved.
About QEEQ: 10.0 /10

Asa Peg

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Big Thumb
LANGKAWI INTERNATIONAL AIRPORT(LGK)
Langkawi
Malaysia
Reviewed: Sun, Sep 17, 2017
About Big Thumb: 10.0 /10
Good

Adolph Julius

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Big Thumb
LANGKAWI INTERNATIONAL AIRPORT(LGK)
Langkawi
Malaysia
Reviewed: Tue, Aug 1, 2017
“Overall satisfied, but details need improvement.”
About Big Thumb: 10.0 /10
The car rental service had a good attitude, but their service awareness needs improvement, such as returning the car with a full tank.

Hannah Laurie

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Big Thumb
LANGKAWI INTERNATIONAL AIRPORT(LGK)
Langkawi
Malaysia
Reviewed: Fri, Dec 2, 2016
“The most important thing for a trip is your companion. For self-driving, it's not about how luxuriou”
About Big Thumb: 8.0 /10
We spent the first two days island hopping after arriving in Langkawi, so on the third day we called to arrange a car pickup outside the airport. The service was good; for an extra fee, they could deliver the car to the hotel, which wasn't too expensive. Future renters can judge for themselves. The car was as described online, but after a while, the air conditioner broke down. We contacted them immediately, and they sent someone to fix it when we passed by the airport office. However, it still didn't work after a while, so they replaced the car that night. Overall, the service was good. A reminder for everyone, when renting a car abroad, having a phone is very important.
About QEEQ: 10.0 /10

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